Last Updated: November 2025
Welcome to SkyMed.
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase from our store.
1. Information We Collect
We collect information to provide you with a smooth shopping experience. This includes:
a) Personal Information
- Full name
- Email address
- Phone number
- Shipping & billing address
- Payment details (processed securely via third-party payment gateways)
b) Technical & Usage Data
- IP address
- Browser type
- Device information
- Pages you visit
- Cookies & tracking data
c) Order & Support Information
- Products purchased
- Order history
- Communication with customer support
2. How We Use Your Information
We use collected information to:
- Process and deliver your orders
- Send order updates and shipping notifications
- Improve website performance and user experience
- Provide customer support
- Personalize product recommendations
- Prevent fraudulent activities
- Send marketing offers (only if you opt-in)
3. Cookies & Tracking Technology
We use cookies to:
- Remember items in your cart
- Improve website speed and performance
- Analyze user behavior for better shopping experience
- Offer personalized content and ads
You can manage or disable cookies from your browser settings.
4. Sharing of Information
SkyMed does NOT sell or trade your personal information.
However, we may share data with trusted partners only for essential purposes:
- Payment processors (for secure payments)
- Shipping and delivery partners
- Marketing tools (email newsletter providers)
- Website analytics services
All third-party partners follow strict data protection rules.
5. Data Security
We use strong security measures to keep your information safe, including:
- SSL (Secure Socket Layer) encryption
- Secure payment gateways
- Regular website security audits
- Restricted access to sensitive data
However, no online platform is 100% secure. We take all reasonable steps to protect your data.
6. Your Rights
You have full control over your data:
- Access your personal information
- Request edits or corrections
- Request deletion of your data
- Opt-out of marketing emails anytime
- Disable cookies through browser settings
To request any of the above, contact us at [Your Email].
7. Payment Information
We do not store your card details.
All payments are handled securely through trusted third-party payment gateways such as:
- Stripe
- PayPal
- Cash-on-delivery partners (if available)
8. Children’s Privacy
Our website is not intended for children under 16 years.
We do not knowingly collect information from minors.
9. International Users
If you access our website from outside the UAE, your data may be processed in the UAE based on our local laws and regulations.
10. Changes to This Privacy Policy
SkyMed may update this Privacy Policy occasionally.
Any changes will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is used, contact us:
SkyMed Customer Support
Email: enquiry@skymed.ae
Phone: +971 50 307 9631
Location: Oud Meitha, Dubai, UAE